The Art of Conflict Management: Achieving Solutions for Life, Work, and Beyond

The Art of Conflict Management: Achieving Solutions for Life, Work, and Beyond « Series from 2023

Series from 2023

Broadcast info
Genres: Special Interest

Improve and enhance the way you handle conflict in your professional and personal life.

These 24 lectures are filled with practical tips, tools, and techniques—all of which draw on groundbreaking research and strategies rooted in the "win-win" model that has dominated this exciting field for the past six decades.

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Why Conflict Management Matters

The Adversary System

Morton Deutsch and the Concept of Win-Win

Perception, Perspective, and Punctuation

Managing Multiple and Conflicting Emotions

Multiple, Complex, and Changing Goals

Power - How Much We Need and How to Use It

Conflict Styles

Dysfunctional Conflict Strategies

Principled Negotiation

Preparing and Arranging to Negotiate

Negotiating Conflict Resolutions

Listening in Conflict

Dynamic Patterns in Close Relationships

Disruptions in Close Relationships

How Management Theories Affect Conflict

The Manager's Role in Dealing with Conflict

Getting Professional Help with Conflict

Helping Others Manage Conflict

Moral and Cultural Conflicts

Managing Moral Conflicts - Success Stories

Managing Conflict's Aftermath

Teaching Our Children about Conflict

Conflict Management - A Success in Progress