The BBC issued a formal apology following a technical error during the grand final of Strictly Come Dancing.
As the live show reached its climax, a subtitle blunder confused viewers at home.
The mistake occurred during a segment featuring the Duchess of Edinburgh, Sophie, who attended the event to support the finalists. Instead of correctly identifying the royal guest, the live subtitles incorrectly displayed the name of model Ellie Goldstein.
This error immediately caught the attention of social media users, who shared screenshots of the mishap online.
The blunder happened at a high-pressure moment for the production team as millions of people tuned in to see the winner crowned.
The BBC explained that the mistake resulted from a "human error" within the live subtitling department.
They noted that the fast-paced nature of live television sometimes leads to these unfortunate accidents.
Despite the apology, many fans expressed frustration that the broadcaster misidentified such a high-profile guest during one of the biggest television events of the year.
Ellie Goldstein, who is a well-known model and campaigner, was not present at the event, making the mix-up even more confusing for the audience.
The Duchess of Edinburgh appeared to enjoy the show regardless of the subtitle error, clapping along with the performances from the audience.
She has been a long-time fan of the program and often attends recordings to show her support for the arts.
The BBC has promised to review its live captioning processes to ensure that similar mistakes do not happen during future broadcasts.
The Strictly Come Dancing final remains one of the most-watched programs in the United Kingdom, and the production team prides itself on high standards.
This incident serves as a reminder of the challenges involved in producing hours of live content.
While the technical glitch overshadowed a few moments of the broadcast, the focus quickly returned to the celebrities and their professional partners.
The winner of the series was celebrated shortly after the incident, bringing another successful season to a close.